Frequently Asked Questions
FAQ
What information do I need to provide to apply for a Capitota Loan?
You are required to provide some personal and business information such as your ID copy, permanent address, business or employment income, valid bank or payment channel account for electronic transfers. We may request additional documents to verify your personal information and income.
Why do you need to obtain my personal and business information?
It is a statutory requirement for licensed credit providers to obtain your personal and business information when considering a credit transaction.
Am I eligible for a Capitota Loan?
Your eligibility for a Capitota Loan depends on your personal and business credit record, monthly income, business or employment status and other factors. We advise you to contact our Customer Service Centre at 011 568 0311 for more information on the available loan amounts, term, and rates before completing your application.
Can I use an electronic account that belongs to another person?
For security purposes, we only disburse loan into the electronic account of the person named as the primary borrower in the Capitota Loan Contract or supplier provided by the primary borrower. The person’s full names must match completely with the electronic account name registered with the bank.
When can I apply for a Capitota Loan?
Once you have completed the online registration process, you can apply for a Capitota Loan immediately.